Privacy Policy

Effective Date: 01/01/2026

Casaluna Consulting LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our services, or communicate with us.

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number
• Mailing address
• Identification or financial documents related to credit services
• Communication records

We may also automatically collect limited technical information such as browser type, device information, and website usage data to improve our services.

We use collected information to:

• Provide credit repair and related services
• Communicate service updates
• Schedule appointments
• Process billing
• Respond to customer support requests
• Improve our website and service experience
• Maintain legal and compliance records

We only use your information for legitimate business purposes.

If you opt in to receive SMS communications, we may send service-related messages such as account updates, appointment reminders, billing notifications, and support communications.

• Message frequency varies
• Message and data rates may apply
• Reply STOP to opt out
• Reply HELP for assistance

SMS consent is not shared with third parties or affiliates for marketing purposes. We do not sell, rent, or distribute your phone number for promotional use.

We do not sell or rent personal information. We may share information only when necessary to:

• Deliver services through trusted service providers
• Comply with legal obligations
• Protect company rights or prevent fraud

All service providers are required to safeguard your information.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While no system is 100% secure, we follow industry best practices to protect your data.

We retain personal information only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion where permitted by law

Contact us using the information below to make a request.

Our website may use cookies or analytics tools to improve user experience. These tools collect non-identifying usage data. You may disable cookies through your browser settings.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or your personal information, contact us:

Casaluna Consulting
537 N EUCLID AVE ONTARIO, CA 91762

(928) 851-4747

office@casalunacredit.com

By using our website or services, you agree to this Privacy Policy.